Processing of personal data - clients and business partners

Based on Contract or RISE legitimate interest, RISE processes personal data for the following purposes:

• Implementation, management, administration, follow-up, etc. of the current business relation and its deliveries and associated communication by telephone, e-mail, text message or other communication channels, and the invoicing and payment procedure.

This processing is needed for RISE to be able to fulfill its contractual rights and obligations according to the contract entered or negotiated with RISE. If the contract is entered into or negotiated between RISE and the employer or principal of the Contact person, and the Contact person could reasonably expect the processing which is not deemed to cause unjustified harm, the personal data is processed based on the legitimate interest of RISE, which is to fulfill its contractual rights and obligations towards the contracting employer or principal.

Based on RISE legitimate interest, RISE processes personal data for the following purposes:

• Management, follow-up, evaluations and administration of customer satisfaction surveys.
• Marketing of RISE business, projects and various events. • Comply with applicable laws, e.g. Bokföringslagen (1999:1078).
• Safeguard and exercise legal rights of RISE.

If the Contact person could reasonably expect the processing which is not deemed to cause unjustified harm, the personal data is processed based on the legitimate interest of RISE.

RISE applies appropriate technical and organizational security measures to protect personal data against e.g. loss, misuse and unauthorized access. Only persons within RISE who need to process the personal data in accordance with the above stated purposes will have access to the data.

RISE may transfer personal data to third parties within the RISE company group, for the purpose of RISE being able to use the same IT system (e.g. financial system, customer register etc.) in order to be able to coordinate its assignment in an efficient manner.

RISE may transfer personal data to third parties acting as personal data processors, e.g. supplier of the supply-, support and maintenance of IT- and cloud services, suppliers of market and customer satisfaction surveys, etc.

RISE may transfer personal data to third parties acting as independent data controllers, if such transfer is required by applicable law, or if RISE has a legitimate interest for such transfer, e.g. third parties cooperating with RISE within the framework of the overall mission of RISE, Boverket for certification purposes, insurance companies in the event of insurance matters, etc.

RISE processes the personal data as long as it is necessary for the purposes for which the personal data was collected.

Personal data processed for contractual and business relation purposes will be processed as long as RISE may have any contractual rights and obligations towards the Contact person or its employer or principal, and as long as necessary in order to comply with any legal obligations.

Personal data processed for marketing purposes will be processed for 18 months from the latest sent newsletter or other marketing material.

RISE strives to process personal data within the EEA. In cases where RISE is transferring or processing personal data outside the EEA, RISE will ensure an adequate level of protection in accordance with applicable legislation.

The Contact person has the right to receive information regarding its personal data processed by RISE, and to request for rectification, limitation or deletion of these, by contacting the Data Protection Officer at RISE, at dpo@ri.se. The Contact person also has the right to file a complaint to the Swedish Authority för Privacy Protection.